Privacy Policy

1. Introduction

ag66 operates as an online casino and sports betting platform serving players across Bangladesh. We are committed to safeguarding the personal data you share with us during registration, gameplay, deposits, and withdrawals. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by ag66.

By accessing or using ag66's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users aged 21 and above who access ag66 from Bangladesh.

2. Information We Collect

When you register and interact with ag66, we may collect the following categories of personal information:

• Identity data: full name, date of birth, national ID or passport details for account verification purposes.
• Contact data: email address, phone number, and residential address (city, district, division within Bangladesh).
• Financial data: bKash, Nagad, or Rocket wallet numbers and transaction references used for deposits and withdrawals. We do not store full payment credentials.
• Technical data: IP address, browser type and version, device type, operating system, and session activity logs.
• Behavioural data: games played, betting history, session duration, and in-platform navigation patterns collected to improve your experience and fulfil responsible gaming obligations.

3. How We Use Your Information

ag66 uses your personal data strictly for the following lawful purposes:

• Account creation, identity verification, and ongoing management of your ag66 player account.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment channels.
• Delivering platform updates, promotional offers, and service-related communications relevant to Bangladesh players.
• Fulfilling responsible gaming requirements, fraud prevention, and ensuring the security and integrity of the ag66 platform.

4. Cookies and Tracking Technologies

ag66 uses cookies and similar tracking technologies to operate and improve our platform. Cookies help us remember your preferences, maintain your login session, and analyse how users navigate the site. We use strictly necessary cookies (required for basic site function), functional cookies (for remembering preferences such as language settings), and analytics cookies (for understanding aggregate user behaviour). We do not use cookies to serve third-party advertising.

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of parts of the ag66 platform, including login persistence and payment flows.

5. Sharing Your Information

ag66 does not sell, rent, or trade your personal data to third parties. We may share limited data with carefully selected service providers only where necessary to deliver our services:

• Payment processors (bKash, Nagad, Rocket) to facilitate deposits and withdrawals on behalf of users.
• Identity verification partners for KYC checks, conducted to protect the safety of all ag66 users.
• Technology and infrastructure providers that support the operation of ag66's servers, databases, and platform security systems.

6. Data Retention

ag66 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Account data is retained for the lifetime of your active account. If you close your account, ag66 will retain records for a minimum period as required by applicable data protection and anti-money laundering obligations, after which your data will be securely deleted or anonymised.

Transaction logs and financial records may be retained for a longer period to comply with financial reporting standards and fraud prevention requirements applicable in Bangladesh.

7. Your Rights as a User

ag66 respects your right to control your personal data. As a registered user, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of access: request a copy of the personal data ag66 holds about you.
• Right to rectification: request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: request deletion of your personal data, subject to any overriding legal retention obligations.
• Right to restrict processing: request that ag66 limits how your data is used, pending resolution of an accuracy dispute.

8. Data Security

ag66 implements robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our platform uses SSL encryption for all data transmission between your device and our servers. Account passwords are stored using strong cryptographic hashing algorithms and are never held in plain text.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to choose a strong, unique password for your ag66 account and to never share your login credentials with anyone.

9. Children and Minors

ag66 is strictly an adult-only platform. Our services are available exclusively to individuals aged 21 and above. We do not knowingly collect, process, or store personal data belonging to minors. If we become aware that a user under the age of 21 has provided personal data to us, we will immediately suspend the account and delete the associated data. If you believe a minor has registered on ag66, please notify our support team without delay.

10. Changes to This Privacy Policy

ag66 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via the email address associated with their account. Your continued use of ag66 after any changes are posted constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ag66 handles your personal data, please reach out to our dedicated support team. We aim to respond to all data-related enquiries within 5 business days.

Contact email: [email protected] — displayed as plain text only, not a clickable link.

Your Privacy at a Glance